Q: DO YOU SHIP INTERNATIONALLY?
A: Yes! We ship for free to all countries. We want everyone to enjoy our products!
Q: HOW LONG DOES SHIPPING TAKE?
A: Please allow up to 1-5 days for your order to be processed and another 2 days for your order to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 12-30 days. For international orders, please allow up to 15-30 days.
Q: HOW DO I CHECK THE STATUS OF MY ORDER?
A: Upon placing your order, please allow up to 1-5 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email with your tracking number. Then simply go on our page for tracking orders here. If you did not receive any updates on your order, please contact us immediately and we will do all we can to investigate.
Q: WHY DOES SHIPPING TAKE SO LONG?
A: Our prices are significantly lower than our competitors since we have relationships with our suppliers to ship direct to the customer! The downside of this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: HOW DO I ORDER ON YOUR WEBSITE?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: DO YOU PROVIDE A QUALITY GUARANTEE FOR ALL PRODUCTS THAT ARE BEING SOLD?
A: Absolutely! If you do not like the product or find damages on the product, contact us immediately here! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: HOW CAN I GET IN CONTACT WITH YOU?
A: Easy! You can click on the floating messenger icon on the bottom right corner of your screen (desktop & mobile). Alternatively, you can visit our contact page by clicking here. We will happy to answer any questions or concerns you may have.
Q: DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?
A: View our returns policy for complete details. If you have and additional questions that have not been in addressed in our FAQ please visit our contact page here and we will get back to you as soon as possible.